Hi, I’m Nick, a product designer solving user and business challenges.
I provide end-to-end research, design, and strategy throughout the entire product lifecycle by leveraging my experience across various products, industries, and company sizes.
I help companies:
Discover issues and insights by crafting and conducting user research
Define challenges and potential paths forward uncovered during research
Develop answers by utilizing UX best practices and collaboratively gathering input across departments
Deliver impactful solutions by creating sketches, mockups, clickable prototypes, and design systems
I designed a simplified sales tool for field agents to more easily close deals. I redesigned Verizon’s Partner Program website to boost registration access and a program analytics dashboard for managers.
Saved field agents 40+ hours/month by designing simplified sales tool
150% increase in registration access by redesigning partner program website
Saved managers 40+ hours/month by designing partner program dashboards
Lead UX Designer
I designed H5’s entire product suite, including award-winning H5 Matter Intelligence. I redesigned a legacy desktop app into a web-based SaaS product that helped get H5 acquired. Once a part of Lighthouse, I designed H5’s product suite to integrate with Lighthouse products and data.
Product suite: To provide tools for litigation and document identification
Design systems: To standardize interfaces and experiences
DART redesign: To modernize legacy app and expand customer base
Lead UI Designer
I designed and optimized a zero-to-one platform for Salesforce events, still in use today. I also designed a private app store for Salesforce customers, and worked on their first design system, Salesforce Lightning.
Events Platform: To create a memorable attendee experience
Private App Exchange: To provide private app stores to customers
Salesforce Lightning Design System: Salesforce’s first design system
I designed an AI-powered ad bidding platform and design systems.
Innovating Ad Platforms: Designed three unique Rocket Fuel ad platforms
Design Systems: Created first design system and documentation
Advancing UX Maturity: Launched research program and hired first researcher
Lead UX Designer
I redesigned Taleo’s applicant tracking system for small medium business, which helped them get acquired by Oracle. I launched their SMB user research program, and also contributed to many marketing campaigns through digital design for print and online advertising.
Taleo Business Edition: Redesigned interface for SMB Applicant Tracking System
Taleo’s first B2B Design System: Designed new design system and documentation
Advancing UX Maturity: Launched user research program
Lead UX Designer
UX Designer/Manager
Lead UX Designer
UX Designer + Researcher
I designed a novel way, breaking current UX standards, to allow players of Zynga games to purchase virtual goods through PayPal without losing their game progress.
Game-Changer: Enabled uninterrupted in-game virtual goods purchases for Zynga, PayPal’s 2nd largest customer after eBay
199% Growth in Revenue: Zynga generated about $300 million in revenue from virtual goods in 2009, and $597.5 million in 2010
Senior UI Designer
I designed a streamlined data migration platform for their merger with Wachovia Bank.
Faster Data Migration: New migration platform provided faster, more accurate data migration than previous methods.
I redesigned the user interface and interactions for the Webex desktop application.
I finalized and incorporated a new design system across the application suite.
Redesigned Webex for web and desktop to refresh user interface
Standardized interactions: To provide consistent experiences
Introduced new visual language: to clarify voice and tone
Lead UX Designer
Industries
AI, B2B, B2C, and CRM
Collaboration
Cybersecurity
E-com, Telecom
Entertainment
AdTech, FinTech, HealthTech, LegalTech
Human Capital Management
Applicant Tracking Systems
Social Networks
Startups
Skills, Methods, and Tools
User experience design and strategy
User Interface design and strategy
Various user research methods
Information architecture and journey mapping
Design systems and documentation
Sketching and wire framing
Interaction design and prototyping
HTML, CSS, iOS and Android development
Figma, Sketch, and Adobe Creative Suite
Superpowers
Swiftly learn new systems
Deliver simple solutions to complex challenges
Meet user needs
Achieve business goals
Rapidly gather user insights
Thrive in ambiguity and shifting priorities
Increase user engagement
Empower designers through mentorship
Reduce cost